Effective Date: 1/27/2025
Orange Branch Therapy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including "Carefree Connections."
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site and services.
Information We Collect
1. Personal Information We may collect personally identifiable information (PII) that you voluntarily provide to us when: - Filling out forms (e.g., intake forms, service inquiries, or feedback). - Signing up for newsletters, events, or consultations. - Contacting us via email, phone, or website submissions.
Examples of personal information include: - Name - Email address - Phone number - Address - Any additional information you share in correspondence or forms
2. Non-Personal Information We may collect non-identifiable data automatically through cookies, analytics tools, or other tracking technologies. Examples include: - Browser type and version - Device type - IP address - Pages visited on our website - Time and date of your visit
How We Use Your Information
We use the information collected to: - Provide ABA therapy services and coordinate care. - Respond to inquiries and offer personalized support. - Improve our website, services, and user experience. - Send updates about our services, including "Carefree Connections." - Comply with legal obligations or enforce our terms and conditions. -We do not share your mobile information with third parties for marketing purposes or any purposes except those strictly defined below. All information is kept private using access controls and encryption. -You have the right to opt out of receiving future communications via text message from us at any time. To opt out, please reply 'STOP' to any message you receive from us or contact us at [email protected].
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with: - Service Providers: Trusted third parties that assist us in providing services (e.g., scheduling tools, billing platforms). - Legal Authorities: When required by law or to protect our rights and safety.
All third-party providers are required to safeguard your information in compliance with applicable laws and regulations.
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can adjust your browser settings to disable cookies, though this may limit functionality on our site.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Data Security
We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security. We do not share your mobile information with third parties for marketing purposes.'
Your Rights
You have the right to: - Access and review your personal information. - Request corrections or updates to your information. - Request deletion of your information, subject to legal and contractual obligations.
To exercise these rights, please contact us at [email protected]
Children’s Privacy
Our services are designed to support families and children, but we do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware of such data, we will delete it promptly.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with them.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: [email protected]
Take the first step toward a brighter, more independent future for your child. Contact us to learn how our compassionate team can support your family’s journey.
Proudly serving St. Johns and Duval Counties. We come to you and provide services in-home or in-school. Clinic availability is coming soon.
(904) 701-2112